NL

ROI calculator

What does a virtual employee deliver for you?

Use your own volumes and staff costs, or start with one of five worked business cases.

Capacity freed up

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Hours freed per year
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Value per year
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Payback period
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Net result over 3 years
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Indicative. Payback and net result include an estimated investment for implementation and running costs, based on comparable projects. Assumes 1,500 productive hours per FTE; staff cost = gross × 1.5. We work out your exact business case with you.

Business cases

Five cases, honestly calculated

The value of freed capacity, calculated with Dutch staff costs. Payback and net result include an estimated investment for implementation and running costs. For smaller processes the value lies mainly in compliance and lead time — and we tell you so.

CaseVolumeAgent takes overHours freed/yrCapacityValue/yrPaybackNet 3 yrs
Customer service (SMB)5,000 contacts/mo × 6 min60%3,6002.4 FTE€126K7 mo€265K
Accounts payable (wholesale)24,000 invoices/yr × 8 min75% + rest faster2,8001.9 FTE€123K7 mo€255K
Municipal contact centre150,000 contacts/yr × 5 min40%5,0003.3 FTE€175K8 mo€345K
KYC/AML (trust office)600 files/yr × 4 hrs60% less time1,4401.0 FTE€55K13 mo€84K
HR service desk (800 staff)6,400 questions/yr × 15 min65%1,0400.7 FTE€42K18 mo€45K

Comparison

Against the alternatives — over three years

For 2.4 FTE of customer service capacity (5,000 contacts a month).

Hiring extra staff≈ €390K

Hiring takes 3–6 months, turnover, office hours only

Outsourcing customer service≈ €540K

€3–8 per call, less product knowledge

Large US agent platform≈ $216K+

Plus licences and integrator; data under US jurisdiction

RPA softwaren/a

Cannot hold conversations or read unstructured input

Chatbots.expert virtual employeeFixed price

Implementation included, sovereign, exit plan — we calculate the exact investment with you

Assumptions: staff cost = gross monthly salary × 12 × 1.5 (Dutch 2026 salary data for customer service, finance admin and legal staff). 1,500 productive hours per FTE. Call centre €3–8 per call. Agent platform at $2 per conversation. Freed capacity is often used for growth or absorbed through natural turnover.

Your own business case, calculated with your data

In 30 minutes we map which process fits best, what it delivers and how your data stays sovereign. No sales pitch — an honest assessment.

  • Confirmed within one working day
  • Video or on-site
  • First ROI estimate on the spot
Calculate savings