NL

Housing associations & property

Tenants helped faster, staff back in the neighbourhood

Virtual employees take in repair requests, schedule the technician, answer tenant questions and offer payment plans within your policy.

Worked example

Association with 15,000 homes

6,000 contacts a month × 6 minutes = 7,200 hours a year. The agent handles 50% on its own.

Capacity freed
2,4 fte
Value per year
€126K
Hours freed per year
3,600 hours
Use your own numbers

Sound familiar?

What organisations in your industry run into

High contact volumes about repairs, rent and nuisance.

Sensitive personal data that must not go to a US cloud.

Rent arrears picked up too late.

Your virtual colleagues

Three colleagues that deliver most in your industry

Customer service

Customer contact agent

Answers questions via chat, email, WhatsApp and phone, looks up orders, changes appointments and hands over to a colleague with a summary.

Systems
CRM, helpdesk, web shop, telephony
Impact
50–70% resolved autonomously, 24/7
Scheduling

Planner

Schedules trips, appointments or technicians, processes changes and keeps customers informed.

Systems
Scheduling software, telephony, SMS
Impact
Fewer planning hours, fewer no-shows
Finance

Accounts receivable agent

Sends reminders, answers payment questions and proposes payment plans within your rules.

Systems
Accounting, email, payment platform
Impact
Shorter payment times, less manual work

Secure and compliant

Built for the rules that apply to you

Runs on Dutch infrastructure with per-action logging and an exit plan at delivery.

  • Disclosure that the customer is talking to AI (AI Act Art. 50)
  • A human always reachable (Dutch regulators)
  • Audit trail of every action
  • Exit plan at delivery
Telecom & infrastructure

BAM Telecom

Residents supported during fibre roll-out

When digging for fibre, residents have lots of questions: when will they reach my street, what happens to my garden or driveway, who can I contact? A virtual employee answers those questions right away and supports residents during the works, so the project team can focus on delivery.

Resident communicationFibre24/7

A virtual employee for housing associations & property?

In 30 minutes we map which process fits best, what it delivers and how your data stays sovereign. No sales pitch — an honest assessment.

  • Confirmed within one working day
  • Video or on-site
  • First ROI estimate on the spot
Calculate savings